VoIP Unified Communications Engineer
Description
•Network Engineering: Design, implement, and optimize IP networks, SIP trucking, and VoIP technologies to support UC solutions. •Telephony Systems: Manage and integrate traditional telephony systems with modern UC platforms, ensuring continuity and functionality. •Systems Integration: Lead the integration of various communication systems, ensuring they work seamlessly together and meet organizational needs. •Security: Implement and maintain security measures to protect the UC system, including data encryption and protection against cyber threats. •Technical Support: Provide technical support and troubleshooting for the UC system during and after the transition, ensuring minimal downtime and maximum user satisfaction. •Training and Change Management: Develop and deliver training programs for staff and manage the change process to ensure a smooth transition to the new UC system.
Requirements
- •Proven experience in network engineering and telephony systems.
- •Strong background in systems integration and security.
- •Excellent technical support skills with a focus on user satisfaction.
- •Demonstrated ability to train staff and manage change effectively.
- •Strong project management skills and the ability to work collaboratively with cross-functional teams.
- Preferred Certifications: Certifications in network engineering, telephony (e.g., CCNA, CCNP, CISSP).
- Preferred (Required): Security certification: IAT II (Security+)